http://alexcline.net/2006/06/13/ever-try-to-cancel-your-aol-account/ The musings of a geek, cyclist, cinephile, yogi, diver, philosopher and gamer. Wed, 09 May 2012 22:46:41 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://alexcline.net/2006/06/13/ever-try-to-cancel-your-aol-account/comment-page-1/#comment-4 yoda Thu, 22 Jun 2006 23:02:02 +0000 http://alex.elementfx.com/archives/2006/06/13/ever-try-to-cancel-your-aol-account/#comment-4 Probably the fastest solution is to hang up on the customer "service" rep and call back. Chance are that the next one you talk to might have less of an attitude. Probably the fastest solution is to hang up on the customer “service” rep and call back. Chance are that the next one you talk to might have less of an attitude.

]]> http://alexcline.net/2006/06/13/ever-try-to-cancel-your-aol-account/comment-page-1/#comment-3 Dave Thomas Wed, 21 Jun 2006 15:29:19 +0000 http://alex.elementfx.com/archives/2006/06/13/ever-try-to-cancel-your-aol-account/#comment-3 I've had to go through this same thing when cancelling my AT&T Worldnet account and it took me a total of 30 minutes to get everything done and he gave me the same run around telling me that if I didn't listen he would start all over. Someone needs to step in and regulate these companies and require that cancellations are done within a certain amount of time, perhaps two minutes. There is no reason that customers should be hijacked for half an hour and given a hard time over wanting to cancel. I was so completely stressed out afterwards that I will never use AT&T for anything again and before the call, I really was thinking I might use them sometime. THESE COMPANIES SHOULD BE PUNISHED WHEN THEY TREAT THEIR CUSTOMERS THIS WAY!!! I SAY BOYCOTT THEM WHEN THEY DO THIS!! I’ve had to go through this same thing when cancelling my AT&T Worldnet account and it took me a total of 30 minutes to get everything done and he gave me the same run around telling me that if I didn’t listen he would start all over. Someone needs to step in and regulate these companies and require that cancellations are done within a certain amount of time, perhaps two minutes. There is no reason that customers should be hijacked for half an hour and given a hard time over wanting to cancel. I was so completely stressed out afterwards that I will never use AT&T for anything again and before the call, I really was thinking I might use them sometime. THESE COMPANIES SHOULD BE PUNISHED WHEN THEY TREAT THEIR CUSTOMERS THIS WAY!!! I SAY BOYCOTT THEM WHEN THEY DO THIS!!

]]> http://alexcline.net/2006/06/13/ever-try-to-cancel-your-aol-account/comment-page-1/#comment-2 andrew Wed, 21 Jun 2006 02:09:42 +0000 http://alex.elementfx.com/archives/2006/06/13/ever-try-to-cancel-your-aol-account/#comment-2 haha nice, ive had service calls like this before. they just dont understand. haha nice, ive had service calls like this before. they just dont understand.

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