Here is a follow up to the post I created about Vincent Ferarri; the guy who tried to cancel his AOL account. Wow. This has hit the big time. Matt Lauer interviewed him about his ordeal with AOL. After watching the video, I think Vincent presented himself very well. It definitely seemed like he felt comfortable talking to Matt Lauer as well as being on camera. I was, as probably many other people were, to learn that it took Vincent 21 minutes to acutally cancel his account. I think that was about 20 minutes too long.

I hope AOL and other large corporations learn from this… you can’t push your customers around. They are your customers. They pay you for a service. And in today’s compu-world, anyone with a connection to the internet can voice their opinion(except people in China — Sorry guys…) and let everyone else in on the dirt.

Now, if we could only get the government to stop spying on us….

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This is some amazing technology. I saw this and I was in awe of what this guy has done. Simply stunning.

Reading the comments on Digg and YouTube, I get a sense that many people think that this is a waste of time. What they don’t know is that this is a step towards the future. Desktop OSs are so lacklustre in performance. I kept thinking to myself while watching, “Now if this was the desktop manager that came with Windows Vista, I would buy it.”

While this may not be true 3D, it’s much farther from the pictures on a wall style desktops we have now. And it is a step in the right direction towards true 3D computing.

This video shows you a new way to display and organize your desktop. It’s 3D, physics-ruled environment looks more like your actual desktop, which may force users to clean and organize it more often.

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Ok, so I came across this on Digg. Originally, it was an mp3 of a guy trying to cancel his AOL account. It started out simple enough… he called up John at AOL Customer Service and asked to cancel the account. Somewhere along the line, John thought it would be a good idea to try to convince Vincent to keep the account because it was still in use. Check out the MP3 or the transcript below.

<<BEGIN CALL>>
Customer Service Representative: Hi, this is John at AOL. How may I help you today?
Vincent: I want to cancel my account.
CSR: Sorry to hear that. Let’s pull your account up here real quick, can I have your name please?
Vincent: Vincent Ferrari
CSR: K Vincent, and as privacy and security, can I have the last four digits of your payment method please?
Vincent: <>
CSR: Alright, thank you very much. Ok. You’ve had this account for a long time.
Vincent: Yep.
CSR: This is quite a bit. What was the cause of you want to turn this off today?
Vincent: I just don’t use it anymore.
CSR: Do you have a high speed connection like the DSL or cable? Read the rest of this entry »

Dude!! This is wicked sweet! MIT undergrads made tiny satellites, about the size and shape of a volleyball and sent them into space. The satellites, called SPHERES, will be dummys for developing multi-satellite manuevering software. Damn, that’s some hardcore stuff.

I wish I could work on sweet robot projects like that. I’m takin’ an Artificial Intelligence class next semester, but we’re definitely not going to do anything cool like that. We’ll probably just mess around with the oversized coffee can that the CS department has now. GRRR!

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This little tip is totally and completely useful. I hate having to wait for the computer to boot, then login, then wait for it to bring up the desktop. This trick bypasses this Windows fault by setting up a registry startup item that automatically locks the computer after it automatically logs you in. Sweet.

How would you like your computer to load all of your startup items before you ever have to enter your login password? You could press the button to power up your system and go get a cup of coffee. Five minutes later, you come to your desk and type in your password. BAM! Instantly dropped to the desktop!

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Pirated-Sites.com showcases side-by-side comparisons of web sites that are suspected of borrowing, copying or stealing copyright-protected content, design or code without permission.

Thank god there is a site for exposing this problem. If you look over their archives, the stuff is incredible. People pass off other’s work as their own… over and over and over!

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